Corporate Gifting FAQs

A corporate gift concierge takes care of everything between your brief and the moment the recipient opens the package. You tell us who the gifts are for, what they should say and what you want to spend. We handle the gift sourcing, design the packaging, and add your branding and personalised messages where required. We can even add your own merchandise. Then we pack every gift by hand and deliver it, to one central location or to multiple addresses.

We offer a fully managed corporate gifting service, for one-off bespoke corporate gifts or ongoing programmes.

One point of contact and one supplier, from first idea to final delivery.

Yes, for one-off projects and ongoing programmes. Our corporate gift fulfilment covers sourcing, packing and sending your gifts, or packing and sending products you supply yourself, from branded merchandise to printed materials.

For a one-off fulfilment project, such as an event, a product launch or a seasonal send, send us your products or let us source them, and we handle the kitting, packing and delivery, to one location or to every recipient on your list.

For ongoing onboarding programmes and client welcome programmes, such as new starter welcome packs and client welcome gifts, we can hold stock bought for your programme and offer on-demand dispatch. As soon as we have each recipient's details, we pack and dispatch their gift, ready branded and personalised.

Whichever you need, you have one point of contact throughout.

No, we have no minimum order or MOQ. Many corporate gifting companies start at 25. We start at 1. We take on projects of any size, from a single thank you to bulk corporate gifting for thousands, though orders of 25 or more are the most cost effective.

We work to your corporate gifting budget, whether that's a figure per head or a total for the whole project. Each quote covers the products, packaging, branding, messages and packing, with delivery either included or itemised separately. Corporate prices are quoted ex VAT.

The lead time for corporate gifting depends on what you want to send and how much customisation it needs. Some gifts can be turned round in a matter of days. Others, more custom or bespoke, can take a few weeks.

As a guide, 7 days or more from sign-off is comfortable for simple branded gifts and branded off-the-shelf products. Fully bespoke projects and larger orders take longer, as there's more to source, pack and deliver. Tell us when your gifts need to arrive and we'll work back from that date, so you know early on what is and isn't possible.

Tight deadline? Ask anyway. Some of our best work has started with a phone call that began 'I know it's short notice...'

Talk to us anyway. Depending on what you want to send and how much customisation it needs, we can turn some gifts round within a few days, so last minute corporate gifting is often still possible.

Tell us when your gifts need to arrive and we'll work back from that date and tell you clearly what is and isn't possible within your timeframe.

Order your corporate Christmas gifts so they arrive in the first 2 weeks of December, as most teams wind down by mid December, so it's earlier than you think, but later than you fear.

The same timings apply to corporate Christmas gifting as to the rest of the year. For simple branded gifts, 7 days from sign-off is comfortable for smaller orders. Bespoke projects and larger orders need longer, so gifts for thousands of people are best briefed in the autumn.

Left it late? If it's urgent, we can still turn some gifts round within a few days.

Q4 is our busiest time, so the earlier you brief us, the wider your choice.

Yes, as loudly or as quietly as you like. If it can carry a logo, we can usually find a way to brand it, given enough time.

Branded packaging and premium branded merchandise options include:

• Branded packaging, from printed gift boxes and sleeves to tissue, stickers and wax seals
• Branded products, from printed garments and drinkware to notebooks, tech and accessories
• Message cards and gift tags
• Your own merchandise, included in the gift

Where possible, we send a digital proof of every branded item for your approval before production. For printed items, this may be a photograph of the print laid on the item itself. Physical samples are available on request, at an additional cost, and extra time will need to be allowed for sign-off.

A discreet logo often says more than one on every surface. If you plan to claim a client gift as a business expense, HMRC needs the logo on the gift itself, not just the packaging.

Yes. Every gift can carry a printed card, with one message for everyone or a personalised message for each recipient. Send us names and messages in a spreadsheet and we match each card to its gift. Handwritten messages are also available, and are most cost effective on smaller orders.

Personal messages work as well for personalised direct mail campaigns as they do for a team thank you.

Yes. We cater for dietary requirements with vegan, alcohol-free, allergen-friendly and health-conscious gifts. On bespoke projects, every dietary variant is presented to the same standard as the rest of the order, so each recipient receives a gift of the same quality, whatever their requirements.

We can also work with religious and cultural requirements, including halal and kosher, and provide alcohol-free gifting for teams where a bottle would miss the mark. We offer inclusive corporate gifting that leaves nobody out.

Our gifts are assembled in an environment that handles nuts, milk, gluten, sesame and other allergens. Every item is supplied sealed in the producer's own packaging, and we can't confirm that an item is free from traces of an allergen unless the producer states so on its label. Full ingredient and allergen information for every food item is available free of charge on request.

Yes. For sustainable corporate gifting, we choose brands with credentials you can check, not claims you have to take on trust.

The most sustainable gift is one that gets used, so nothing goes in to fill space in our gifts. Where possible, we choose packaging made with recycled content, including most of our standard branded gift boxes and packaging materials, as well as our own gift packaging.

Yes. Our team has run programmes delivering event gifts to thousands of individual homes, so a list of 30 addresses or 3,000 is familiar ground. Direct-to-home delivery suits remote and hybrid teams, and recipients spread across multiple locations.

The process is simple. We send you an address template, you fill it in, and we check and prepare every entry before dispatch. Every parcel is tracked as standard, and we share tracking numbers on request.

We handle recipient data in line with UK GDPR, and we're registered with the Information Commissioner's Office. Names and addresses are used only to produce and deliver your gifts and to deal with anything that follows, such as a redelivery, a delivery query or a product recall.

Details are shared only with those who need them for the order, such as our fulfilment partner, the courier and, where a name or message is printed, our print suppliers. Recipients are never added to a mailing list.

We delete your full recipient list within 90 days of the final delivery, unless you ask us to keep it for repeat orders. The only thing we hold after that is a basic dispatch record of each recipient's name, delivery address, what was sent and when. We keep this for 6 years, so products can be traced if they're ever recalled, and use it for nothing else.

Our terms include a data processing schedule, so no separate agreement is needed.

Yes. We handle international corporate gifting to almost any country. Some destinations are more complex than others.

Food, drink and alcohol face different customs rules in every country, and some items can't travel internationally at all, so we advise on any restrictions we know of and swap contents where needed. If you're aware of any local rules for your recipients, please tell us when you brief us. International deliveries need longer lead times and may carry import duties and customs charges, and we'll tell you at the start which charges are likely to apply.